Video Surveillance in the Workplace – Big Brother Boss?

Video Surveillance in the Workplace

Video Surveillance in the Workplace – Big Brother Boss?

From financial institutions to factories, video surveillance is common in many workplaces. It is especially prevalent in places where there is inventory or cash. Deterring harassment, theft and vandalism are just some of the reasons an employer may want to monitor their employees. However, the Canadian justice system has not been particularly tolerant toward employers who video monitor their employees without good faith or cause.

The Rules of Video Surveillance in the Workplace

In Canada, employees have a general right to privacy at the workplace, like in any other public space, unless it is explicitly stated otherwise in their employment contract. Accordingly, an employee would not have a reasonable expectation of privacy in an open lobby but would in a locker room.

Well defined workplace policies should be your first defence against employee misconduct. Video surveillance in the workplace should be the option of last resort. Less invasive means of monitoring issues of suspected criminal activity, harassment, or violence should also be pursued before installing cameras. Only once other options for deterring suspected or known inappropriate behaviour have been exhausted should video surveillance be considered.

Is Video Surveillance In A Workplace Legal?

There are many external factors, such as whether a workplace is unionized, that can also contribute to determining if video surveillance in a workplace is legal and legitimate. Based on a multitude of court rulings concerning workplace video surveillance and employee privacy rights, the following conditions should be demonstrated when installing video surveillance systems:

  • There must be a legitimate concern that an offence is being committed and that installing cameras will be an effective approach to solving this problem.
  • Except for rare circumstances, it is necessary to alert employees to surveillance practices and obtain their consent. Individuals should be able to know who is watching what and to what end.
  • Surveillance should monitor a particular area suspected of improper activity and for a determined period of time. However, surveillance must not single out a specific employee. The expanse of surveillance should be limited as much as possible. General surveillance for an indefinite time is usually considered unacceptable.
  • Surveillance should be conducted with a specific purpose and only used for said purpose.
  • Signs alerting employees and visitors to surveillance cameras should be prominently displayed.
  • Adhere to PIPEDA legislation regarding employees’ privacy and access to information.

Video Surveillance In The Workplace – Talk to an Experienced Employment Lawyer

To avoid infringing upon your employee’s privacy rights, you should talk to an experienced employment lawyer before installing any surveillance measures in the workplace. KCY at LAW can help you to develop fair and legal employee monitoring systems.

To find out more please contact KCY at LAW by filling in an online consultation request or contact us by phone at 905-639-0999 to book your consultation today.